Terms of Service

Third-Party Platform Terms and Legal Disclaimers

Last Updated: January 2025

Important Legal Notice

RaffleTime operates exclusively as a third-party technology platform and is NOT a lottery operator. All raffle activities are conducted by licensed organizations using our platform. By using this service, you acknowledge and agree to the terms outlined below.

Platform Status and Role

Third-Party Technology Provider

RaffleTime provides technology services and platform infrastructure to licensed raffle organizers. We do not operate, conduct, or manage raffles directly. Our role is limited to:

  • Providing secure technology infrastructure
  • Processing payments on behalf of organizers
  • Maintaining participant databases
  • Facilitating transparent drawing processes
  • Providing customer support services
Not a Lottery Operator

RaffleTime does not hold lottery licenses and does not operate as a lottery or raffle operator. We are a technology service provider that facilitates raffle activities for properly licensed organizations.

License Verification Requirements

Organizer Requirements

All raffle organizers using our platform must:

  • Provide valid licensing documentation before platform access is granted
  • Maintain current and valid licenses throughout their use of the platform
  • Comply with all applicable federal, state, and local laws
  • Submit to periodic license verification audits
  • Provide proof of insurance where required by law
Verification Process

Our verification process includes reviewing licensing documents, confirming organizer legitimacy, and ensuring compliance with applicable regulations before granting platform access.

Legal Disclaimers and Compliance

Compliance Responsibility
IMPORTANT: Legal compliance with all applicable laws and regulations remains the exclusive responsibility of the raffle organizer, not RaffleTime.
Organizer Responsibilities Include:
  • Obtaining and maintaining all required licenses
  • Compliance with federal, state, and local gaming laws
  • Proper tax reporting and withholding
  • Age verification and eligibility requirements
  • Geographic restrictions and limitations
  • Prize distribution and winner notification
  • Record keeping and audit trail maintenance
Platform Limitations

RaffleTime provides technology services only and makes no representations or warranties regarding the legality of any raffle activity conducted using our platform. Users must consult with legal counsel to ensure compliance with applicable laws.

Fee Structure and Revenue Model

Technology Service Fees

Our revenue model is structured to avoid classification as a lottery operator:

  • Fixed platform fees for technology services
  • Transaction processing fees for payment handling
  • Support service fees for customer assistance
  • Setup and configuration fees for new campaigns
Important: We do not take percentages of ticket sales in ways that would classify us as an unlicensed lottery operator. All fee structures are designed to maintain our status as a technology service provider.
Transparency

All fees are clearly disclosed to organizers before platform use begins. We maintain full transparency in our fee structure and revenue model.

User Responsibilities

For Raffle Organizers
  • Maintain valid licensing and comply with all applicable laws
  • Provide accurate information about raffles and prizes
  • Ensure fair and transparent drawing processes
  • Handle winner notifications and prize distribution
  • Maintain appropriate insurance coverage
For Participants
  • Verify eligibility to participate in offered raffles
  • Comply with age and geographic restrictions
  • Provide accurate information during registration
  • Understand that participation is subject to organizer's terms

Limitation of Liability

RaffleTime's liability is limited to providing technology services. We are not responsible for:

  • Legal compliance of raffle organizers
  • Prize fulfillment or distribution
  • Disputes between organizers and participants
  • Technical issues beyond our reasonable control
  • Actions or omissions of third-party service providers
Disclaimer: Users participate in raffles at their own risk. RaffleTime provides the platform "as is" without warranties of any kind.

Questions or Concerns?

If you have questions about these terms or need legal clarification, please contact our legal team:

Email: legal@raffletime.co.za
Subject Line: Terms of Service Inquiry